Internet Browsers
HTTP ERROR 403 (FORBIDDEN) – Web Error
https://cms.helpcloud.com/internal/internal-aff2966d6030e4bf8f4ee360fde2a7f5/
June 3, 2019 — HelpCloud Internal Solution — This error basically means ACCESS DENIED. No login opportunity is available. How to fix it:Check for an error in the URL.Clear your browser’s cache and cookies.Contact your internet service provider if the issue is still not resolved.
Update Mozilla Firefox
https://cms.helpcloud.com/internal/internal-e6c63e75efe3afa63f3ea7d2f10f793d/
June 3, 2019 — HelpCloud Internal Solution — Click the Menu button (three lines in top right corner).Click the “Help” option (it has a question mark icon) Select “About Firefox”.The About Mozilla Firefox window will open.Firefox will begin checking for updates.Click the “Restart to update Firefox” …
Update Google Chrome
https://cms.helpcloud.com/internal/internal-d649396846975743e145dfd8945b6b0f/
June 3, 2019 — HelpCloud Internal Solution — How to Update Google Chrome:Go to browser settings by looking for the 3 dots or 3 lines in the top right hand corner.From there select Help About Google Chrome and you should be brought to a page that will automatically check your version and start to …
Chrome Extension Menu Missing Since Update.
https://cms.helpcloud.com/internal/internal-49e7ef896274a4e0201623e32473b700/
June 3, 2019 — HelpCloud Internal Solution — With the Chrome update Version 59.0.3071.86 (Official Build) (64-bit) they have moved the extension menu. Click the 3 dots in the top right hand corner.Move down to “More Tools”, a sub-menu will pop up. Click “Extensions” to pull up the menu.Tip: you can …