Printers

Troubleshooting Printer Problems: A Guide for Senior Citizens

June 12, 2023 — HelpCloud Resolution Printers have become an essential part of our daily lives, allowing us to easily print documents, photos, and more. However, like any technology, printers can occasionally encounter issues. As a senior citizen, it can be frustrating to deal with printer …

5 Scanner Issues and Resolutions Explained

December 15, 2021 — HelpCloud Resolution Error Message: Scanner Not FoundThe Paper JamScanner will not ScanNo Connection to ScannerThe Scan was UnsuccessfulIn times past, getting your hands on a particular document from a few years before would have been a nightmare unless you were super …

How to change the default printer settings on Mac OS X

July 6, 2021 — HelpCloud Internal Solution Open the Terminal application Type in the command: cupsctl WebInterface=Yes In a browser, go to the webpage 127.0.0.1:631/printers. Select the printer you’re wanting to change, using the link in blue. Under Administrator, proceed to select the “Set …

Printer won’t print from computer but can print from other devices just fine.

June 3, 2019 — HelpCloud Internal Solution If your printer is functional with another computer, then your USB drivers are likely the issue. To update your drivers for your printer: Press the Windows logo key + R to open the Run dialog box.In the Run dialog box type: devmgmt.msc Then press “Enter”. …

Unable to Print: clear out printing queue

June 3, 2019 — HelpCloud Internal Solution Sometimes when a document fails to print, the user will send the document to print over and over again trying to get it to work. This will cause multiple instances of the document to be sent to the printing queue and this backs up the queue. To fix this, …

HP Printer Wont Print 4×6 Photos

June 3, 2019 — HelpCloud Internal Solution ”4×6” setting was missing in printer settings for photos. When opening the print settings the option to check ”Fit to Picture Frame” and ”4×6” settings were not there. Re-installing the Driver would fix that setting. Google the Driver for that printer …

Canon Printer: “Attention Required”

June 3, 2019 — HelpCloud Internal Solution When working with a Canon printer on Windows 8.1 or Windows 10 you may get a message in the PC Settings saying that the printer is connected but “Attention is Required”. When you go through the troubleshooter it will say that the printer cannot be plugged …

Printing Issues – prints are too light, too spotty, or have horizontal lines.

June 3, 2019 — HelpCloud Internal Solution You may have a clogged print head, a problem that can occur if you use an inkjet printer infrequently. Your printer’s utility program can clean out the dried ink, and print a test page for inspection. Take a look at this article with some good tips on …

Restart the Printer Spooler Service – Windows

June 3, 2019 — HelpCloud Internal Solution Press Windows/Start Key + R to open the Run window.Type “services.msc” at the prompt which will open the Services window.Scroll down the alphabetical list in the right window until you come to the entry with the name “Print Spooler”.Right-click this …

Use the Built-in Printer Troubleshooter

June 3, 2019 — HelpCloud Internal Solution This will restart your printer and drivers and check for any errors. Your printer must be connected during this procedure. Press the “Windows logo key + R” to open the Run dialog box.Type “control” in the Run dialog box, then press Enter.In the Search box …